Management companies & managing agents

If your new home is on a development where shared or communal facilities such as parks are included, ongoing management and maintenance of these facilities will be required to ensure that they remain of a high standard and a place that the residents can be proud of.

Examples of these shared areas, or services are:

Communal grounds and playparks
Cleaning services, for windows, shared hallways
Communal heating, lighting and air conditioning
Private roadways, communal drives, parking & garaging
Footpaths
Lifts
Storage areas
Private drainage services

A resident’s management company (RMC) is set up to look after these areas and services. During the initial set up and construction of the development, we provide the directors of the management company. This is common practice as it provides time for the communal areas to be completed and we are responsible for making sure that happens. When you buy a home in our community, you will automatically be enrolled as a member. Once the communal areas are ready, we will hand control of them over to the management company and when the development is complete, residents will take over as directors of the management company and you can volunteer to be a director of this company.

The RMC is responsible for looking after community finances, preparing annual reports and holding the annual general meeting (AGM). Most importantly they will set the annual service charges for all residents, and together you jointly contribute to the maintenance of the communal areas of the development.

Typically, a specialist managing agent is also appointed by us. Their responsibility is to maintain the communal areas of the development/buildings, once they have been handed over to the RMC. Their role is to assist the residents of the development in building their community, by maintaining the communal areas to a good standard and ensuring that the administration of the RMC is professionally handled. This ensures that the residents don’t have to worry about getting areas insured, helping organise the AGM, collecting service charges and getting accounts and audits done for the company. This can include appointing landscapers to care for public open space and play areas or appointing cleaners to maintain stairwells and other internal communal areas.

While initially appointed by us, before any homes are handed over, the managing agent is employed by the RMC and therefore by the residents. As a resident member, you have the right to challenge the managing agent on their performance and on the charges if necessary.

On some of our developments The Land Trust is appointed to manage public open spaces, their vision is to improve the quality of people’s lives by managing sustainable, high quality green spaces that deliver environmental, social and economic benefits. Unlike a resident management company residents can’t join the company board; management decisions are taken by The Land Trust staff and Trustees on residents’ behalf. Before reserving your home with us our team will explain whether The Land Trust or a management company has been appointed to manage your development.

Before you reserve, any ongoing costs associated with your new home or development will be outlined to you. This often includes an estate / service charge. This is paid to the managing agent so that they can then pay for costs incurred in managing the estate and buildings on your development. The amount you pay is an agreed share of the total cost.

Covenants

Our homes and developments are subject to legal covenants – which stipulate what a freeholder or leaseholder, may or may not do with the property or within the neighbourhood.

Examples of covenants could include not parking a caravan on the drive, not erecting a conservatory without our permission, or not using the home for running a business. The aim of covenants is to ensure the pleasant, residential environment in which you live is maintained and protected for the benefit of all residents and that the general amenity of the area is sustained. We will only challenge a breach of covenant if it affects us directly. Once a new development is complete, if any breach of covenant occurs, it is the responsibility of residents to take any action they think appropriate. This would normally be through the legal channels of a civil action.

On developments involving a management company, residents may instruct the management company to challenge any breach of covenant on their behalf.

A full list of relevant covenants for your development are supplied to your solicitor who can discuss them with you.

Planning conditions

Planning conditions are separate regulations that are governed by the local planning authority. These are also legal requirements with which we as a house builder and private homeowners must comply. Planning conditions always form part of the permissions we are granted to build our homes and developments. They can include the provision of amenities such as play areas, a public open space, a public footpath, affordable housing, or even public facilities, such as a community hall, new medical centre, shops and offices. Any breach of planning conditions by you may result in the local planning authority taking action.

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Home Exchange

Stuck in a chain or have a home to sell? We could buy your current home when you buy one of ours with Home Exchange.

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Smooth Move

Have a home to sell? We could help sell it for you, so you can buy one of ours with Smooth Move! We could even save you time and money.

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Introduce a Friend

Introduce your friends to Linden Homes and if they buy from us we’ll give you £500* to say thank you.

How does it work

Deposit Unlock

Deposit Unlock means that whether you're looking to make your first or next move, a dream Linden Home could be yours with just a 5% deposit.

How does it work

Home Exchange

Stuck in a chain or have a home to sell? We could buy your current home when you buy one of ours with Home Exchange.

How does it work

Smooth Move

Have a home to sell? We could help sell it for you, so you can buy one of ours with Smooth Move! We could even save you time and money.

How does it work

Introduce a Friend

Introduce your friends to Linden Homes and if they buy from us, we’ll give you £500* to say thank you.

How does it work

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP PAYMENTS ON A MORTGAGE OR ANY OTHER DEBT SECURED ON IT.

Management companies & managing agents